Guardian 2.0
AI Customer Complaint Intelligence
Enterprise concept using AI, NLP, RPA and business intelligence to classify feedback, detect priority and support management dashboards.
- Stage
- Research
- Concept
- Prototype
- In Development
- Pilot Ready
- Available
Solution architecture
- Type
- Software
- Category
- Enterprise automation
What is inside
- AI
- Natural language processing
- Robotic process automation
- Business intelligence dashboards
Where it stands
- Intended for
- Enterprise customer feedback across channels.
- Still to prove
- At research and solution-architecture stage; nothing is built yet.
Where it belongs
Technologies
What Guardian 2.0 needs next
It is still a research question. If it touches your work, tell us what you would want it to answer.
Discuss the research